Refund policy

 

You can return your items within 30 days of receiving of your items and must be registered via our portal

• They must be in original and re-sellable condition (with tags attached), unused (except for trying them on of course), unwashed and stain-free
  
• Ensure that there are no deodorant stains on the items
  
• Items must be in their original packaging with tags still attached
  
• Free gifts, gift cards or promotional items are not returnable
• Original shipping, customs and import charges are non-refundable 

For more information please see our returns policy here

 Return costs

 

• For general returns, return shipping costs are the responsibility of the customer - we do not offer free returns (We only offer free exchanges)
• We offer discounted shipping labels which you can purchase from our returns portal. The cost will be deducted from your final refund. For more information, see our returns policy here
• There are no additional return or re-shelving charges

 Free size exchanges within the EU 

• We offer free exchanges for a different size or model with an equivalent value (as long as the original item is in original condition, unused, unwashed and stain free)
  
• Exchanges must be registered via our portal here

 

 

For more information please see our policy here